Quote:
Originally Posted by Oommen Jacob
Hello
I have the same problem with my Kobo Clara HD.
Reset procedure done many times, but it doesn't work
Device is stuck on the white screen on boot ....
Can you help me please?
thank you.
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Many times when my Clara HD was stuck on a white screen, I found that I needed to plug it into a charger. The battery wasn’t dead, but something about plugging the Kobo into a power source reinitialized something. There are others on this site who can explain exactly what is happening there.
Here are a few questions for you:
What happens when you plug your Kobo into a power source?
Can you hold the power button down for 20-30 seconds to power it off, then wait a few beats and hold down the power button until the power light starts blinking?
Also, what happens when you plug your Clara HD into your computer? Does the device mount?
Have you tried running Kobo Desktop on your computer, then plugging your Clara HD into the USB port? Does the app recognize your Clara HD?
I’ll need more information about what you’re experiencing before I can offer better suggestions. Good luck!