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Yesterday I was unable to download and transfer via usb from my pc any prime reading ebooks. Amazon had disabled this function for me. Of course no one at Amazon customer service was any help. I have never subscribed to kindle unlimited but a mod on the Amazon device forum suggested they might be disabling this function for prime reading ebooks as those are a subsidiary of kindle unlimited. I am still able to download and transfer via usb purchased Amazon ebooks, borrowed public library books (Overdrive) and the free prime first reads ebooks, they just disabled this process for prime reading ebooks for me. None of the 4 Amazon customer service people I spoke with last night had a clue. Always a new disappointment with Amazon, continually increasing prime membership fees while reducing prime membership benefits. No behemoth company is ever too big or clever to fail; hope they get some less creepy less greedy people at the top soon.
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