Quote:
Originally Posted by Tranquil Ape
This alone has made me almost through my kindle2 out the window, and ive only had it for 3 weeks (i do love it) I'm not even involved and this email makes me angry. its like they hung up on you in mid sentence.. grrrr
and how can they not refund your gift certificates? I'd be calling a lawyer
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Quote:
Originally Posted by Sonist
Between surreptitious filtering of search results ( Amazon Removed Gay Books from Rankings) and this, Amazon is shooting itself in both feet.
If I had read this before, I am not so sure I'd have purchased my K2. |
The filtering bothers me way more than this, but I'm trying to reserve judgement. A lot will depend on what the system is like when it's done. I can see how the "glitch" could truly have been a simple programming error. Right now there's so much speculation about what they were
trying to do. I will wait to see what they
actually do.
As for banning customers, I've worked with the public enough to know that the customer isn't always right and sometimes you have to cut some loose. What I want to see is Amazon find a way to not screw them out of purchased content and possibly let them continue to buy Kindle content. I think that would be fair: a limited access account. I hope they issue some sort of statement soon. Now that this has hit popular blogs like Gizmodo and Consumerist, I think they had better.