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Old 02-21-2023, 10:49 AM   #4895
ApK
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Posts: 7,393
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Join Date: Feb 2010
Location: NJ, USA
Device: Kindle
Guys, please help me out. I'm hesitant to call Amazon CS for any Alexa related issue anymore, because it's been such a long and often fruitless ordeal trying to get anywhere with them recently. So I'm hoping someone here has some ideas.

I have an Alexa group call "living room."
I have an Echo dot called "living room" assigned to that group.
I have light group, set up through my Habitat hub, which appears to Alexa as a light device called "living room" set up as a light device assigned to the same group.

IOW: I have a light called 'living room' and a Dot called "living room" in an Alexa group called "living room."

For many months, if I said, anywhere in my house to any of my Alexa devices, including the kitchen: "Alexa, turn on (or off) living room," she would correctly operate the living room light.

But for the past few weeks, if I say the same thing in several rooms, including the kitchen, she says "Living room doesn't support that." If a say it to the living room Dot, it works as it always has. If I say it to certain other devices, it works, but Alexa makes a different confirmation tone that I have never heard before recently.
All the devices are registered to the same account and in the same profile.

My first thought was that some recent cost-cutting change in the Alex group broke something that is causing confusing with the the same-named group, light and device.

BUT, I have the EXACT same set up in the kitchen: Hubitat light group device called 'kitchen,' Dot called 'kitchen,' in an Alexa group called 'kitchen,' all configured the same way as the living room, and that room behaves exactly as I expect it to, exactly as it has for years, from any device in the house.

Any ideas?
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