Quote:
Originally Posted by PieOPah
My guess is you will receive the E-mail exactly as posted in #37. You may even get one suggesting your write to HQ... (although I think that is the 3rd stock response you receive on a single 'query'!)
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Hi PieOPah,
To be fair to Waterstones they have already replied (after only a little over an hour) to say that they take all feedback seriously and my mail has been passed to the relevant department for investigation. I will keep everyone updated with any progress.
Kind regards,
Tracey