Quote:
Originally Posted by jhowell
That makes me think of Amazon’s attitude towards Kindle customers. It seems to be “How can we lock people in so that they can’t leave?” instead of “How can we improve things so that they don’t want to leave?”
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This exactly. I started with a Nook WiFi in 2011. I wanted touch screen and the ability to read library ebooks, so Kindle was a no go for me.
However, that reader required that you keep side-loaded books in one part of the reader, purchased in another. But I had legit side-loaded free books from a particular author's web site as well as many of her newer titles I'd purchased from B&N. But I had to navigate to a different spot to access them on the reader and it was annoying.
I felt like I was being forced to shelve some books in the living room and others in the bedroom, even if logic would dictate they all be shelved together! And within less than a year of owning the Nook, I had a Sony reader in my hands.
Even after the Sony purchase, I was supporting B&N by buying ebooks from them. Then, they stopped allowing me to download my purchases from their site. I stopped buying. They literally drove me away. I now buy from Kobo or Google Books and sometimes, Amazon.
Once I was unable to remove DRM, that was it. No further ebooks purchased from B&N. Not one. Not even a freebie.