MobileRead Forums - View Single Post - Kobo Discounts: Coupon Codes + Discussion

LoveMySofa · 02-11-2023, 04:37 PM

stupid question - how do you all contact kobo customer service?

I tried via "Chat with us", but nothing happens. I turned off my pop-up blocker, and still nothing happens. Is anyone else here able to contact with Chat, and if so, how so?

I bought the $50 GC, to get the $10 GC. But my receipt, and the confirmation email, shows that the GC is for $49.98! I'm sure you can understand that I did not accidentally hit 49.98 instead of 50. I wonder whether I will be able to get the $10 since I didn't actually get the $50 GC.

02-11-2023, 04:37 PM	#17263
LoveMySofa Member Posts: 13 Karma: 10 Join Date: Jan 2022 Device: none	stupid question - how do you all contact kobo customer service? I tried via "Chat with us", but nothing happens. I turned off my pop-up blocker, and still nothing happens. Is anyone else here able to contact with Chat, and if so, how so? I bought the $50 GC, to get the $10 GC. But my receipt, and the confirmation email, shows that the GC is for $49.98! I'm sure you can understand that I did not accidentally hit 49.98 instead of 50. I wonder whether I will be able to get the $10 since I didn't actually get the $50 GC.