Quote:
Originally Posted by digitaleye
Yes checked thanks. They all work and open. Here the problem is that I add books by loading them on the reader and they are not visible, not even examining the device on the computer desktop
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That sounds like a database issue, though there may be steps you're not telling us.
Assuming it's a db issue, the two things I would try is first, removing all sideloaded books, repair my device db via that feature in Device Info, power cycling, then reloading the sideloaded books. If that didn't work, I'd log out of my Kobo, then relog back in which should reimport the sideloaded books. That method resets all my reading and awards stats, though, so I am loath to do it. Haha
If those methods did not fix my books from displaying, I'd do the following:
• If the books are purchased, but aren't showing up, I'd contact Kobo, have them remove the books from my account, then have them re-add them. This usually fixes the problem. I have had only one time when it didn't, and Kobo reimbursed me the book expense. I bought it again a month later with no issues.
• If the books are sideloaded, and they aren't corrupt or incompatible with my Kobo, then I'd factory reset. If *that* didn't fix things, I'd do a deep factory reset. I don't like it when a db corruption forces me to scrub my Kobo this deeply, but it always fixes whatever issue I couldn't fix the other ways. It's just a pain in the neck because you have to start from scratch.
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