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Old 01-26-2023, 10:20 AM   #2
stumped
Wizard
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Posts: 3,305
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Join Date: May 2016
Device: kobo forma, Kobo Libra, Huawei media Tab, fire HD10, PW3 HDX8.9,
it usually means updating so do not turn off. i guess the previous owner turned it off anyway !
the screen is probably fine, the state of the update - not so fine.
screen will continue to show last the state it was set to , until fresh data is sent to it - that's why removing battery makes no difference

wait for a 2nd opinion buy maybe reformat and reinstall kobo software to Sd card is the fix.

Last edited by stumped; 01-26-2023 at 10:22 AM.
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