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Old 01-20-2023, 10:43 AM   #35675
Hitch
Bookmaker & Cat Slave
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Join Date: Apr 2010
Location: Phoenix, AZ
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Quote:
Originally Posted by DiapDealer View Post
I despise needing to ring a bell to get service. I know of at least one employee who's waiting for the bell to be rung even though they know very well someone is waiting for service. It's a tiny coffee shop for cripe's sake! The cheapest of buzzers (or even a bell on the door) would suffice to eliminate the need for the customer to ever need to pick up your stupid little bell from the counter.

And no. There are no other coffee shops in Podunk. Not one where I can get espresso drinks, anyway.
Any excuse to not provide excellent customer service is a bad one and that employee should be let go. However, today, given the...appalling...behavior of many young folks in starting jobs, it might be that a lousy one is better than an intolerable one.

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Hitch
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