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Originally Posted by butterfly68za
Greetings
I have Kindle 3, the other night I had to factory reset it for a screen problem, the reset worked and back to normal. 
I have tried every possible suggestion out there and even tech support tried, I can no longer log back in onto the device. Any body have better luck than me?
At this stage of the game, I am not able to afford a new Kindle. |
I received 2 Kindle 3's and did not run into the same problem as you. However, both devices were running version 3.4.3. You can check this by going to your settings page and noting that the serial number starts with B006, and identifying your firmware level by looking at the bottom right of your screen. Since the reset may have restored the firmware to the original oem version, you will need to download and successively install the newer versions. Amazon lists these on this page:
https://www.amazon.com/gp/help/custo...3VVAQS4DYDE5KE
There are numerous youtube videos on updating Kindle 3's.
Once you are up to 3.4.3, set up your wireless connection. Then register your device using you email account and Amazon password. This will stumble the first time. Follow these instructions, which I got from one seller.
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Amazon has changed the registration process for Kindle legacy devices.
When you go to register your Kindle device, you may receive an error message. This is now the new normal. Don't be alarmed.
Check your email or text messages for a code (6 characters known as Amazon OTP). This code is valid for the next 10 minutes and is used to register your device.
If your Amazon account uses 2SV (2-step verification) you will append this code to your password on your second registration attempt.
If your Amazon account does not use 2SV (2-step verification) you will enter this code alone in the password field on your next registration attempt.
Note: Make sure your Primary mobile number is up-to-date in Account -> Login & Security. Also, know the status of 2SV for your account.
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All of your purchased books should then show up in the Archive Items folder, which should appear on the Home page. Surprisingly, this folder contains links to your purchased books, as well as your borrowed KU books.