Quote:
Originally Posted by Pjama
It would truly be awesome if Amazon were to use developers that have actually used a Kindle before, or even who like to read! So annoying when the most basic things have been messed up.
I do love my Scribe, though, it is wonderful to read on, and to do puzzles on, and these are minor niggles (for me). I was surprised and quite sad to see a long-term poster on a different thread call Scribe buyers stupid. I don't feel we are stupid for buying this device.
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One of Amazon's credos is supposed to be to eat their own dog food, but in this case I would infer it was a very small circle of people doing that (if for no other reason than the devices aren't being produced at high volume and are costly), and that risks group think.
The remedy is to recruit Amazon people outside their own team to help out, and have other perspectives. As long as those people are sworn to secrecy and don't open carry pre-release devices around the campus or in public, it would be valuable.
With pre-release updates, they could probably open it up to any Amazon employee with a Kindle. Just make them sign something and reward them somehow for finding bugs.
Of course maybe they are doing all of these things and are just 'stupid'.