[douglasnorth]

Bought a Libra 2 this week and I'm having trouble connecting to my building's wifi. The router uses a 2 step sign in process. One password to connect to "XXX Guest", then each user has a personal username/password they have to enter in the second step. Usually, the first time I connect a new device to the wifi, I'm taken to a browser window where I have to do some kind of "portal authentication" where I enter my username and password. Once I've done this on a device, the wifi connection happens automatically when I want to go on the internet.
But, when I try to connect with my my Libra 2, I can connect to "XXX Guest"no problem, then I get a popup message that says "Hotspot Detected". When I press "Continue", it goes to a blank browser screen with one of those stupid animated circles in the upper right corner.
I have been able to connect to the internet at the local public library, since that is a one-step process, with no password.
I have chatted twice with KOBO help, but the only suggestion they have is that it's a problem with my building's wifi.
I welcome any helpful suggestions, before I return my Libra 2 to the store.