OK, after some ideas on what to do now...
Every 2 months or so, on trying to open up a secure LIT file, my MS Reader pops up with the error:
"The digital security software that protects this eBook has been updated. You must re-activate in order to open this title. Please go to
www.microsoft.com/reader/update for additional information."
This usually works, but now it is telling me I have used up all my quota of 6 activations. Which, given I've only ever been using one PC, is wrong.
I am able to ask for another activation to be added. But that form doesn't work - it is unable to connect to the server to do so. And even then, the form clearly says that I can only ask for one additional activation every 180 days - and as MS Reader decides it needs updating every 2 months or so on my PC, that is going to go wrong next time.
I've tried the MS Support page, and MS Reader isn't listed in the drop down box. There's a direct link on a thread a bit further down on this forum, but that just jumps to the general support page where I have to select the product - which doesn't exist according to MS.
Now I realise I am trapped in DRM hell here, but has anyone else had this problem and got it sorted?
DRM - all it ever does is make the proper paying customer's life hell.
