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Old 12-08-2022, 06:00 AM   #16
Quoth
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Posts: 14,230
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Join Date: Jun 2017
Location: Ireland
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Quote:
Originally Posted by furious View Post
Good!

If you don't mind me asking, who did you speak to? Who did you contact?
On Kobo's website they say they have a 30-day return policy.

My Kobo Libra 2 definitely seems faulty, and I purchased mine in May, comfortably less than a year ago. I feel I too should be entitled, by law, for a refund or a replacement.

I bought mine from Kobo UK, online.

I've failed to see an email address I could speak to on their end.

Thank you.
The phone number.

Also the 30 days is only a no-fault courtesy (and you pay shipping) in UK and EU and some other countries the SOGA 1 year applies if a manufacturing defect etcand shipping thus free. Phone them.
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