Thread: Kobo Libra 2 touchscreen unresponsive after latest update
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Old 12-08-2022, 04:41 AM   #13
JSWolf
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Posts: 79,796
Karma: 146391129
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
@furious, here's a quote from another post with phone numbers for Kobo.

Quote:
Originally Posted by Uncle Robin View Post
After trying my luck by buying another $50 gift card to see if I got another 1000 bonus points (I didn't), I decided to to check with Kobo support to get clarity on why not. I waded through the help menu and after exhausting the usual obfuscatory options, I was STUNNED to discover that there's a listing of ACTUAL PHONE NUMBERS TO CALL!

Clearing up my issue by talking with someone was almost worth the disappointment of not getting a "free" 1000 points. Here are the Anglophone countries' numbers

Call Us
Canada / US : 1-800-368-5390
Australia : 1-800-612-739
New Zealand : 0-800-466-458
Ireland : 1-800-902-221
United Kingdom : 0-800-404-9511
Give Kobo a call if you can.
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