[Sirtel]

Originally Posted by furious

Good!

If you don't mind me asking, who did you speak to? Who did you contact?
On Kobo's website they say they have a 30-day return policy.

My Kobo Libra 2 definitely seems faulty, and I purchased mine in May, comfortably less than a year ago. I feel I too should be entitled, by law, for a refund or a replacement.

I bought mine from Kobo UK, online.

I've failed to see an email address I could speak to on their end.

Thank you.

I've used chat to contact them. There's also a phone option. In the upper right corner of their webpage there's HELP. If you click on it and scroll down, there's a box Contact Us.