Quote:
Originally Posted by Quoth
Rakuten-Kobo have agreed to replace: Reason failed update.
Perhaps the battery (really a cell) is faulty or the waterproof coating is making SD card connection bad.
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Good!
If you don't mind me asking, who did you speak to? Who did you contact?
On Kobo's website they say they have a 30-day return policy.
My Kobo Libra 2 definitely seems faulty, and I purchased mine in May, comfortably less than a year ago. I feel I too should be entitled, by law, for a refund or a replacement.
I bought mine from Kobo UK, online.
I've failed to see an email address I could speak to on their end.
Thank you.