Quote:
Originally Posted by Rickkins
What kind of file and how to create it...??
Thanks
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As katadelos said: an empty file called 'DO_FACTORY_RESTORE' (without the quotes). On Windows, you could right click on a blank spot on the desktop, hover on New and then click on Text document. This will result in a zero-length file on your desktop. Rename the file from 'New Text Document.txt' to 'DO_FACTORY_RESTORE' removing the .txt extension during the rename. Copy that file to the root of your Kindle's exposed storage, safely eject and then restart your Kindle.
This does assume that your Kindle is mounting as a drive so you can copy a file to it.
Edit: since you can't attach a file with a blank attachment, I zipped the file and then attached the .zip file to this message. Extract DO_FACTORY_RESTORE from the .zip file and copy to your Kindle in the root of the exposed storage.