Quote:
Originally Posted by EowynCarter
nelsonescorcio why would you be surprised when a company... acts like a company ?
Last time they tried to give a date, someting whent wrong and the update was pushed back. So, no surprise they're carefull with info now.
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I am sorry, I did not make myself clear: I am NOT surprised they do not give a precise date (I quite understand them, really); I fell However frustrated because they are do NOT seem able to explain the reasons beyond the delay (even without details), the reason why folder support is not implemented for months now; the reason why recent builds are not available for download; give us some hints of what to expect from the upgrade; explain why they expected to implement the EPUB/PDF support in a few weeks (when they couldn't implment the folder support in a year), and so on...
After all, they do have a blog! But, as someone there noticed, it seems a one way channel...
Bookeen is a small company. And small companys do usually have a less "corporate" attitude; they are more open and encourage direct dialogue with their costumers.
Nothing of this happens with Bookeen. They put a wall of silence and expect we fell satisfied with something like "It will be soon", "We hear you"...
In the end, I am not really surprised. Just unhappy with the way they chose to do things.