Quote:
Originally Posted by nprentiss
Any Scribe owners having trouble syncing their full library of Kindle books? Only the items I've purchased in the past year are showing up in my library; when I go to the store and try to download an earlier title to my Scribe (with my "You have acquired/purchased" line clearly visible on the page), the book won't download. I get a generic "Something went wrong" error message.
I am able to surf at Amazon to my contents and devices page and send those books to my Scribe from there, but it's not an ideal solution. Customer service has not been helpful so far, and I'm waiting for a call-back from a specialist.
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Not on my scribe but I had a problem when I purchased my paperwhite 5 a few months ago. None of the books in my library would show up for the first few days. Customer service were pretty useless as the advised me to deregister all my devices and send hundreds of books to my paperwhite one by one. After a few days it seemed to sort itself out.