MobileRead Forums - View Single Post - Kindle cloud no longer syncs between devices. Help?

sastig · 11-23-2022, 06:15 PM

Hi! I have a tech problem that Amazon’s customer service can’t seem to handle and I was wondering if you all might have some ideas.

I use Kindle on several devices — an iPhone, a Paperwhite, a Boox Nova Air, and a Supernote. Until recently it was fine, but now the devices don’t sync their activity. One will show Book A in top position, another will show Book B in top position, and so on. Hitting the manual sync buttons doesn’t help, and neither did resetting devices, de registering and reregistering all of them (ok it worked for a second, but quit working the first time I opened a book), or fiddling with the whispersync setting.

The problem started shortly after I started heavily using the “send to Kindle” function, but that might just be a coincidence.

Have any of you seen this before? Do you have any ideas of things I could try to get my devices aligned again?

11-23-2022, 06:15 PM	#1
sastig Junior Member Posts: 4 Karma: 10 Join Date: Sep 2010 Device: kindle	Kindle cloud no longer syncs between devices. Help? Hi! I have a tech problem that Amazon’s customer service can’t seem to handle and I was wondering if you all might have some ideas. I use Kindle on several devices — an iPhone, a Paperwhite, a Boox Nova Air, and a Supernote. Until recently it was fine, but now the devices don’t sync their activity. One will show Book A in top position, another will show Book B in top position, and so on. Hitting the manual sync buttons doesn’t help, and neither did resetting devices, de registering and reregistering all of them (ok it worked for a second, but quit working the first time I opened a book), or fiddling with the whispersync setting. The problem started shortly after I started heavily using the “send to Kindle” function, but that might just be a coincidence. Have any of you seen this before? Do you have any ideas of things I could try to get my devices aligned again?