@hitch: Yeah, lke I said, not really fussed about white boxes on the chapter head and the odd decorative image. (Yes, I saw the comment about Harry Potter - that's a great go-to to tell customers that have problems!)
"shaded" - customer wanted a light tan background colour in alternate table rows. Looks lovely... well, if only they didn't want fancy glyphs for icons in one of the columns which I then had to conver to images for fear of embedded fonts not being reliable.
Interesting though that the converted image background inherits the table cell's background colour from the first instance seen. Surprised that they've gone to the effort of being that 'clever'.