[bookish_1]

Hi,

I have a Kobo Nia eReader 8GB Black with eInk Carta 6" Touch Screen. Half the screen is frozen to the sleep/book cover display and is unresponsive. The other half seems to be working fine. See below for photo. I tried a factory reset but it didn't help. (That's why the bottom half in the photo is in setup mode.)

Any suggestions?

I ordered this on eBay so I don't think it's covered by warranty. But because it's frozen, I'm not able to view the warranty information on the device. I would also appreciate it if anyone knows how to access the warranty information via the desktop app and/or poking around in the device's storage volume from my desktop.

Thanks!

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