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utra · 11-16-2022, 01:17 PM

Hi all,

Im new here if you haven't noticed, i registered as ive been experiencing issues with my Kobo Aura (Edition 2), about 10-12 months ago after a few weeks of inactivity (while WFH due to covid) i picked up my Kobo to add a new book, it crashed at the time and seemed to be very unstable so i attempted a factory reset, since then its been stuck on the "restoring" screen.

As i experienced a similar issue years earlier with my old Kobo Mini and draining the battery then recharging fixed the issue.

At first i thought i would allow the battery to drain hoping a reboot would fix it (since it will not turn off or reset on button press), after waiting around a year i noticed its still stuck on the "restoring screen" showing no sign of... anything.

I attempted to then charge it up and connect to PC to link to Kobo Desktop, windows recognises that "a device" is connected but cannot identify it, locate any supporting drivers and Kobo Desktop will not recognise it either.

The device now reacts to button press but only with the white light confirming "on or off" the screen never changes. I assumed this might be a screen issue except it happened when resetting, there's no visible damage to the screen nor any pixel distortion of any kind.

I am completely at a loss of what to do with this thing now so i thought i would ask here since i found many other helpful post regarding similar issues.

Please see the images below:

As you can see there's no visible damage (other than a little dust), i attempted to reset by following the instruction in the below thread but again no results.

https://www.mobileread.com/forums/sh...d.php?t=311227

Any suggestions would be welcome.

11-16-2022, 01:17 PM	#1
utra Junior Member Posts: 1 Karma: 10 Join Date: Nov 2022 Device: Kobo Aura Edition 2	Kobo Aura (Edition 2) Crash/Freeze/Brick Hi all, Im new here if you haven't noticed, i registered as ive been experiencing issues with my Kobo Aura (Edition 2), about 10-12 months ago after a few weeks of inactivity (while WFH due to covid) i picked up my Kobo to add a new book, it crashed at the time and seemed to be very unstable so i attempted a factory reset, since then its been stuck on the "restoring" screen. As i experienced a similar issue years earlier with my old Kobo Mini and draining the battery then recharging fixed the issue. At first i thought i would allow the battery to drain hoping a reboot would fix it (since it will not turn off or reset on button press), after waiting around a year i noticed its still stuck on the "restoring screen" showing no sign of... anything. I attempted to then charge it up and connect to PC to link to Kobo Desktop, windows recognises that "a device" is connected but cannot identify it, locate any supporting drivers and Kobo Desktop will not recognise it either. The device now reacts to button press but only with the white light confirming "on or off" the screen never changes. I assumed this might be a screen issue except it happened when resetting, there's no visible damage to the screen nor any pixel distortion of any kind. I am completely at a loss of what to do with this thing now so i thought i would ask here since i found many other helpful post regarding similar issues. Please see the images below: As you can see there's no visible damage (other than a little dust), i attempted to reset by following the instruction in the below thread but again no results. https://www.mobileread.com/forums/sh...d.php?t=311227 Any suggestions would be welcome.