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Old 11-10-2022, 02:51 PM   #59
EastEriq
Groupie
EastEriq can program the VCR without an owner's manual.EastEriq can program the VCR without an owner's manual.EastEriq can program the VCR without an owner's manual.EastEriq can program the VCR without an owner's manual.EastEriq can program the VCR without an owner's manual.EastEriq can program the VCR without an owner's manual.EastEriq can program the VCR without an owner's manual.EastEriq can program the VCR without an owner's manual.EastEriq can program the VCR without an owner's manual.EastEriq can program the VCR without an owner's manual.EastEriq can program the VCR without an owner's manual.
 
Posts: 199
Karma: 195502
Join Date: Jan 2018
Device: Cybook Orizon, PocketBook Touch HD
Answer I got today from help@pocketbook-int.com, having nudged at the 1-year anniversary. Says it all...
Quote:
Thank you for choosing Pocketbook.

Our R&D-department is working on fixing the problem. Updates have already been released for most current models and this error does not occur on devices with a new software version. Unfortunately, the PocketBook Touch HD (631) device does not receive any updates and unfortunately this problem cannot be solved, because this model has been out of production for more than 3 years and the product lifespan has already expired.

We apologize for the inconvenience and thank you for your understanding.

Best regards,
Customer Support Team
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