Quote:
Originally Posted by ownedbycats
I get a daily newsletter that I delete after reading because it's all time-limited book deals/freebies. Outlook.com decided it'd be helpful and started sending them right to the spam folder. Guess I should whitelist the sender.
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Quote:
Originally Posted by Solitaire1
Could it be that Outlook.com has an AI that learns from your actions? Is it assuming that if you regularly deleting similar items from the same sender must be spam?
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Quote:
Originally Posted by ownedbycats
That's what I think happened.
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I think a Whitelist might be a good idea, as long as it is easy to identify what should be allowed in. You could start with everything being sent to the Spam Folder, then go into it and when you mark an item as "Not Spam" everything from that sender in the Spam Folder moves to the Inbox and the Sender is added to the Whitelist, and all future e-mails from that Sender are placed in the Inbox.