Hey,
Just a rant about KOBO.
I own several as do my parents and they really suck.
It's not the devices but the software on the readers.
4 Kobo Clara's returned to store and several Kobo Libra's one has been sent for exchange.
Books freeze 4+ times in 10 minutes and more in a day.
Purchased new KOBO's same bs had them exchanged and same bs.
I think in total I must have factory defaulted each kobo 100 times each.
And KOBO tried blaming everything they could blame.
They blamed using PC software to add books, Then they blamed WIFI, Then blamed to many books on device, then blamed non-kobo books yet they were all from kobo and from the correct account, then blamed changing font size and type even thou they are options.
Only Kobos that dont crash are the old KOBO Aura still on old software and not connected to wifi or pc.
They never crash and are great, well except for old batteries so they have to stay plugged in.
The new Kobo's are useless and one is in exchange process again and is well past 3 weeks and still no replacement from KOBO. And I get lied to every two days when I ask about it or the replacement.
I would recommend KOBO or buy a KOBO for someone I hate just to drive them mad as it would be worth the laugh knowing what is to come.
Kobo does not care about buyers or fixing their devices/software. And based on many sites I am not alone with the trash they sell.
Now I am in the process of dumping KOBO for Kindle as I own one and will switch my parents devices to Kindle and buy them all the books if available for kindle as some were old.
Anyways just wanted to rant as I go thru this nightmare.
Thanks for listening.
Drau
