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Here's the text of the email I got:
Dear Anne,
We’re reaching out to let you know about a change to our policy, since you’ve made at least one return within the last year that was not purchased with an Audible credit.
Beginning October 17, only titles redeemed using Audible credits will be eligible for return. Titles purchased with credit card or debit card will not be returnable. As an active Audible Premium Plus member, you will still be able to return titles redeemed using Audible credits within 365 days of purchase.
Purchases made using any payment method before this date won’t be impacted and can still be returned within 365 days of the original purchase date, as long as you remain an Audible member in a credit earning plan.
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This does affect me since the vast majority of the books I buy are whispersync for voice or otherwise on sale. This year alone I've bought 217 titles and returned 4. Of the 12 credit titles I've gotten this year, I'm unlikely to want to return any of them. I hoard my credits and only use them when all other options are not available. So I'm a little disappointed in this change. No more buying series books on sale when I haven't read any of them yet.
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