Quote:
Originally Posted by tekkasit
@Atunah, if you are sure that you downloaded the correct update file, and placed in the correct folder (E:/ or /Volumes/Kindle/), the "Update Your Kindle" menu item still grays out, then just reboot the device once. During the restart, it will install the firmware.
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Thanks for responding. I did the reboot like 5 times. After putting the file in correct kindle folder. I been doing updates like this for years never had issue before. Restarting after placing file on kindle isn't working. Still grey, still on old software. I tried all so I have to give up I guess.
eta: I tried again today with same procedures and its currently updating. I didn't do anything different than yesterday so who knows.