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Old 10-12-2022, 05:28 PM   #260
Cootey
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Join Date: Apr 2017
Device: Kobo Mini, Libra Colour & Elipsa; Kindle Paperwhite 3 & 4; iOS apps
Firmware 4.34.20097

I’m surprised no one else has encountered these issues. As a followup:

1. The collections syncing matter could only be resolved by removing the books from the Clara HD, syncing all devices so that the books were removed from the iOS apps, re-adding the books on the Clara HD, then resyncing again. Only then did they appear on the Elipsa in their designated collection. It seems that I can’t add books to collections from the iOS apps without causing sync issues. Very irritating.

2. “Last page read” and progress parity issues seem to be fixed now. I believe repairing the accounts on all the apps and devices fixed this issue, but it was introduced when my Kobo eReaders autoupdated to the latest firmware.

3. The bookmark issue is still a problem with this firmware. I hope somebody else can verify this. What I have discovered is that only PURCHASED epubs have bookmark issues. Sideloaded epubs all mark proper location percentages and chapter headings. The published epub bookmarks work properly, but are mislabeled as I showed in the attached screenshots above.

Kobo sure seems to be having backend issues this week. I bought a book this morning and it only synced to my Desktop app. The book appeared in purchases, but didn’t appear even in “My Books” on Kobo.com. Neither Minerva nor a Kobo CS agent removing the book then re-adding it fixed the problem. I eventually had the purchase refunded. Considering that I purchase books from Kobo all the time (seven this week), this was an unusual issue, but it happens to me once or twice a year.

Last edited by Cootey; 10-12-2022 at 05:31 PM.
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