Quote:
Originally Posted by PhysEd
Hi, I’m experiencing some problem with my Kobo Nia lately.
I will be reading and out of nowere my screen will get out of control, changing pages, going to the menu, selecting words, changing books, then finally the screen freeze and I have to turn it off and turn it on again so I can read for 2 minutes minutes before the problem start again.
I did a reset, two times, but the problem is still there. What should I do?
Thanks for your help
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After mounting your Kobo on your computer, make a backup of all of your sideloaded books, then try one of these solutions.
1) Go to Settings>Device Information and tap on “Repair”. This won’t likely fix the issues you’re dealing with, but it’s not destructive, so I’d try doing this first.
2) Log out of your Kobo account on your device. This will wipe the settings, but keep your sideloaded books (usually). Then, once the device has finished restarting, it will prompt for your login deets. Many times this fixes corrupt databases.
3) Go to Settings>Device Information and tap on “Factory reset”. This soft reset cleans out your Kobo but keeps the currently installed firmware. When prompted, login with your Kobo deets.
There is a hard factory reset option as well which restores your Kobo to the moment you first pulled it out of the box, but let’s see if one of these other three fixes things for you.