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Hitch · 10-03-2022, 12:31 PM

So...

as of Friday morning, I have 179,000 (yes, one hundred seventy-nine thousand) missing files, from my Dropbox, which contains just over 1M files. The files *cannot* be rewound. They do NOT show up in deleted (on db.com). They do not show up in my Recycle Bin, locally. They can't be restored and the folder cannot be re-added to my dir.

DB is trying to claim that "someone else" owned the folder, which is bollocks. That's simply untrue. I created that folder 10+ years ago; I shared it with 4 of my employees.

On Thursday night, the DB was completely synched, all million+ files.
On Friday morning, when I booted up, I was advised that 179K files were "synching."
Now, we've all done dumb stuff. We've deted folders we didn't mean to; we've moved them with a drag-drop that we didn't mean to do. We've always been able to restore.
Not this time.
When I tried to click the file locations, in the "synching" 179K files, I was repeatedly told that the file 'doesn't exist on this computer."
I finally figured out what directory it is and yip, it's GONE. Totally gone as if it never existed.
On DB.com's site, if I search for "deleted files" at the top level, the folder shows up as gray and "limited." It claims I don't have ACCESS to the fodler, which is also bollocks.
It won't rewind.
It won't restore.
It won't re-add the content to my DB.

NONE of this makes sense. If I deleted the files, they should show up in events or deleted files. Doesn't.

I should be able to restore it or re-add it--won't. Says "We were unable to complete your request."

Meanwhile, a duped folder of this--that I once created using drag-drop, mind you, as a copy, not a plain copy--exists, with all the folders--but wait--all the CONTENT is 100% missing. All the files are GONE, completely.

My employees that have access all swear that they didn't do it and they couldn't kick me off the island, any-damned-way. I've had them all search and look and yadda and NOTHING. it's gone walkabout for them too.

Can DB.com explain it? NO, other than claiming that somehow, magically, it was never my folder in the first place, which is utter
(ლ `Д ́ )ლ

URGHGHGH

Hitch

10-03-2022, 12:31 PM	#1159
Hitch Bookmaker & Cat Slave Posts: 11,503 Karma: 158448243 Join Date: Apr 2010 Location: Phoenix, AZ Device: K2, iPad, KFire, PPW, Voyage, NookColor. 2 Droid, Oasis, Boox Note2	Dropbox, be grateful I am not a violent person....mostly. So... as of Friday morning, I have 179,000 (yes, one hundred seventy-nine thousand) missing files, from my Dropbox, which contains just over 1M files. The files cannot be rewound. They do NOT show up in deleted (on db.com). They do not show up in my Recycle Bin, locally. They can't be restored and the folder cannot be re-added to my dir. DB is trying to claim that "someone else" owned the folder, which is bollocks. That's simply untrue. I created that folder 10+ years ago; I shared it with 4 of my employees. On Thursday night, the DB was completely synched, all million+ files. On Friday morning, when I booted up, I was advised that 179K files were "synching." Now, we've all done dumb stuff. We've deted folders we didn't mean to; we've moved them with a drag-drop that we didn't mean to do. We've always been able to restore. Not this time. When I tried to click the file locations, in the "synching" 179K files, I was repeatedly told that the file 'doesn't exist on this computer." I finally figured out what directory it is and yip, it's GONE. Totally gone as if it never existed. On DB.com's site, if I search for "deleted files" at the top level, the folder shows up as gray and "limited." It claims I don't have ACCESS to the fodler, which is also bollocks. It won't rewind. It won't restore. It won't re-add the content to my DB. NONE of this makes sense. If I deleted the files, they should show up in events or deleted files. Doesn't. I should be able to restore it or re-add it--won't. Says "We were unable to complete your request." Meanwhile, a duped folder of this--that I once created using drag-drop, mind you, as a copy, not a plain copy--exists, with all the folders--but wait--all the CONTENT is 100% missing. All the files are GONE, completely. My employees that have access all swear that they didn't do it and they couldn't kick me off the island, any-damned-way. I've had them all search and look and yadda and NOTHING. it's gone walkabout for them too. Can DB.com explain it? NO, other than claiming that somehow, magically, it was never my folder in the first place, which is utter (ლ `Д ́ )ლ URGHGHGH Hitch