Quote:
Originally Posted by ownedbycats
Part of that is a bit of a clumsy UX thing by Amazon. I've not sure the last time I've seen it, but according to a few sources Amazon will send the questions to customers' inboxes -- less tech-savvy ones can think they're being asked personally and respond just to be polite.
Personally, I think it'd help if they added a "I don't know" button... |
Oh, I absolutely get that. I've had that kneejerk response, myself, way back when that started and let's face it, for a nanosecond, you feel flattered, as if you matter enough to ask, but surely--surely--those braincells must kick in at some point and even if you think you're the Big All There Is, don'tcha think "uh, well, I have no idea how to help this person?"
So far, the count is, 3 answers. Two "IDKs" disguised as "just try it" (SCREAM) and one that actually had done what I'd asked about and said it worked great. (Gods above bless you, lady...)
sigh.
I agree with you. An IDK button would be GREAT. Simple, useful, effective.
Hitch