Quote:
Originally Posted by mrevent
That's great news indeed! I still am not able to re-register. K5 though and have been in contact with the customer service, hoping that the technical department would be able to register the device -- no luck yet for about a week.
In my case, the device does not accept my login credentials ("no such account" type of error) -- consequently, no key in my emails either.
In any case, many thanks for pointing out that registering older kindles is still possible. My issue is an individual one, then..
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Update Next Day: Registered! It turns out that they were sending OTP's (One-time-password) to the phone as a text message. I have been missing them completely: Here is what happens (still, i'd say, it's somewhat peculiar):
When attempting to register/ login with the Kindle 5, the device says that the username/ password do not match, they couldn't find an account with those credentials...
Yet, while saying that amazon was sending an OTP to the mobile too -- and that one-time password worked on Kindle 5, as you said...
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It's thanks to your post that I noticed those messages --I wasn't paying any attention to them at all.
What I still cannot figure out is how one would be able to register the device to a new account with no linked phone number. Glad to hear that the OTP's were e-mailed in your case...
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Actually now you say this, it was a text not an email. Apologies for misleading you - I’m glad you got there despite that!