Quote:
Originally Posted by DiapDealer
Why is not relevant. IS is relevant.
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Is Amazon making full use of goodreads?
Clearly not because user frustration results in people not trusting the site.
Is Goodreads as it currently is run effective and efficient?
No. Aside from the issue raised in this thread, different editions of a book can be added without being linked to the existing entry for the book. The suggestion feature lumps YA in with adult (and assume the reverse is true) with no way to filter them.
Is Goodreads at fault for this?
No and no one has said they were. People are allowed, and should be encouraged, to complain about a service not being up to their expectations (especially when those expectations are directly in line with the stated purpose of the service) without being chastised for hitting the stock boy.
Again I’m not blaming the volunteers who try to resolve those issues. They are not at fault for not having the resources and/or access necessary to rectify the issue. Amazon however very much does have the resources and the access necessary to rectify the issue. However much money Bezos has is largely irrelevant, he owns Amazon and Amazon owns Goodreads. Thus the cries for change should be (and are in this thread) directed at Amazon/Jeff.
Stop chasing the white whale here, it’s not in this thread.