MobileRead Forums - View Single Post - Collections on Kindle Paperwhite incredibly slow

FacetiousKnave · 09-21-2022, 05:52 PM

Hi all, I am new here and I really need some help.

Let me start by saying that I have been using Kindle devices for almost 10 years and over the time I have built a significant e-book archive (3,200), all of them organised in collections by author. This number of books never caused any particular issues in my old Kindle 7th, which is now 8 years old.

However, since I purchased a brand-new Kindle Paperwhite Signature Edition something changed. After the last software update 5.14.3.2, when I display the list of collections, it takes almost 25 seconds just to scroll down from one page to another. What is really strange is that when I display the e-books as a list, the performance returns to normal.

I have restarted the device, did a factory reset, I also contacted Amazon customer service and they decided to send me a new a replacement. However, when I downloaded all my e-books and collections (a very exhausting process) the issue still occurs. Every time I display the collections, the device´s performance is just terrible.

Based on the fact that this is not happening because of the device itself, it is reasonable to believe that it must be the software. I have heard that the issue I am experiencing could be due to corrupt files, as I convert EPUBS to MOBI with Calibre. But if this was true, then why the problem only happens when I display collections?

Do you know what could be the reason for this? And have you experienced something similar?

Thanks.

09-21-2022, 05:52 PM	#1
FacetiousKnave Unconscionable Posts: 89 Karma: 25000 Join Date: Sep 2022 Location: Helsinki Device: Kindle	Collections on Kindle Paperwhite incredibly slow Hi all, I am new here and I really need some help. Let me start by saying that I have been using Kindle devices for almost 10 years and over the time I have built a significant e-book archive (3,200), all of them organised in collections by author. This number of books never caused any particular issues in my old Kindle 7th, which is now 8 years old. However, since I purchased a brand-new Kindle Paperwhite Signature Edition something changed. After the last software update 5.14.3.2, when I display the list of collections, it takes almost 25 seconds just to scroll down from one page to another. What is really strange is that when I display the e-books as a list, the performance returns to normal. I have restarted the device, did a factory reset, I also contacted Amazon customer service and they decided to send me a new a replacement. However, when I downloaded all my e-books and collections (a very exhausting process) the issue still occurs. Every time I display the collections, the device´s performance is just terrible. Based on the fact that this is not happening because of the device itself, it is reasonable to believe that it must be the software. I have heard that the issue I am experiencing could be due to corrupt files, as I convert EPUBS to MOBI with Calibre. But if this was true, then why the problem only happens when I display collections? Do you know what could be the reason for this? And have you experienced something similar? Thanks.