Quote:
Originally Posted by astra
Amazon has 30 days return if I am not mistaken.
Also, I would not make retail's life so easy and take away responsibility for what they sell. It is retailer's choice what to sell. It is their responsibility to sell a good quality product, so their customers will be satisfied. If they didn't make a proper research and sell shoddy products they should accept the consequences.
P.S. I am not saying Linksys is bad. I believe it is one of the very best.
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I guess I don't see it quite the way you do. On an operation like Amazon (or Newegg, Buy.com, etc.), where the model is essentially to sell everything available, it is
not going to be possible for them to pretest or research everything that comes to market. When we buy from them, we do so because of ready availability and cheap prices. I don't think Amazon is really making any statement, other than via user feedback, on the product. There is just the standard implied warranty of merchantability, and as you point out, a 30-day Amazon policy:
http://www.amazon.com/gp/help/custom...odeId=15015711
So yes, if something was bad out of the box, which seems to be the case here, then by all means return it. Defective equipment should be sent back. Damaged in shipment should be something also sent back. And Amazon, if it wants to be viewed as consumer-friendly, shouldn't be penalizing people that do that much. Buy we all know, there are serial returners out there, people that return things because they didn't do their own research, or changed their mind, or somebody else is now selling it for a buck or two less. Buyer's remorse. And for serial returners, if they get dropped by a retailer, I really don't have a lot of sympathy. A retailer that tolerates that behavior, ends up charging us all more to cover it.
Would have been better, in the case of a Kindle owner, if Amazon had just restricted his/her purchases to non-returnable equipment or new eBooks, so that the device was still usable. Only the that part of all this bothers me.