Quote:
Originally Posted by kyrilson
How does the price matching work? Do you have to buy it at full price and then send an email and they refund the difference?
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Unfortunately, you have to buy first. Their price match request form:
https://pricematchrakutenkobo.zendes...s/requests/new
has mandatory fields for their Receipt Number and Date of Kobo Purchase. My initial thought (before I ran into those fields) was to just ask first. But, once I found that I had to actually buy from them before I could ask for a price match, I figured I'd risk the price difference to see how they'd behave.
Another possibility might have been trying to go through their Chat process before-hand.
EDIT: Of course, if Amazon's sale on that book had lasted longer than one day, maybe their response would have been different. After all, they didn't mention anything about the Kindle vs epub ISBN issue.