Quote:
Originally Posted by Spectrum
So I am careful when I buy and don't bother dealing with customer service located in India and the product that is made in China and sold in USA! Total waste of time and money in many situations.
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I'm going through this right now. I just bought a Linksys router from Amazon and it dies completely a couple of time a day - only a power cycle brings it back. I've spent hours on the phone with Linksys support without success. They just read their script which usually involves resetting the router and rebuilding the networks from scratch.
The router cost $140 so now I have to decide...return it to Amazon or not? A few years ago I returned another Linksys router to Amazon when it arrived with broken parts rattling around inside. Recently I returned my K2 (for a variety of reasons well covered in other threads).
The banning stories have made me paranoid so I'm hesitating on this return. Intellectually, I think the banning frequency is probably low enough that it's unlikely to happen to me, but I buy so much stuff from Amazon it would be an inconvenience if it did happen.