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Originally Posted by RobertJSawyer
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Yesterday, Amazon had a sale on one of the books on my wishlist ($4.99 vs $12.99). Just to see what Kobo would do, I went through their price match process. I had to have actually purchased the book from Kobo first, so I bit the bullet and did so. I sent them the info and the link to Amazon's book listing. This morning, they got back to me and said they were disallowing it because the price was the same. I checked Amazon's page and, sure enough, the price was back up to the list price of $12.99. I told them that at the time I bought the book (yesterday) Amazon's price was cheaper, but I fully expect them to continue to deny the claim. And, of course, there's no way to track Amazon's price history on their Kindle books to prove the difference.
Also, in reading Kobo's terms at:
https://help.kobo.com/hc/en-us/artic...atch-Guarantee
I see:
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The competitor's eBook or audiobook must be identical to the one purchased from Kobo, including the same ISBN.
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Since Amazon doesn't even sell epubs, and my understanding is that each type of the same ebook has to have its own ISBN, I doubt a Kindle book on Amazon would have the same ISBN as an epub on Kobo. So, it looks to me like Kobo won't price-match Amazon.
Oh well.
I really don't want to do it this way, but if Amazon has a sale on a book I want and Kobo doesn't, I guess I should just buy the Kindle version and convert it over just like I used to do.