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astmario · 08-23-2022, 08:40 AM

New Kobo Libra 2 bought about a month ago. It come with 4.32 firmware, sideloaded 2 books with Calibre, used it some time, everything ok. After couple of days OTA update 4.33.19759 arrived, during installation device stuck at 3 dots for 5 hours, I need to force restart it to wake it up. On first glance, everything good, 4.33 firmware in device information, no problems in reading.
On connecting to PC, after pressing Connect button device screen stayed lit, and after maybe 30-180 seconds it restarts by itself, never showing up in device manager/Computer. After pressing connect again it usualy restarts again, and sometimes it turns off backlight of screen and I can transfer files to it.
Tried updating firmware again, same 4.33.19759 version, and doing factory reset after that, no change, still same problem.
USB-C cable is brand new, tried another one, tried different ports and different computers.

08-23-2022, 08:40 AM	#187
astmario Connoisseur Posts: 56 Karma: 496700 Join Date: Apr 2012 Location: Serbia, USA Device: Kindle Voyage	New Kobo Libra 2 bought about a month ago. It come with 4.32 firmware, sideloaded 2 books with Calibre, used it some time, everything ok. After couple of days OTA update 4.33.19759 arrived, during installation device stuck at 3 dots for 5 hours, I need to force restart it to wake it up. On first glance, everything good, 4.33 firmware in device information, no problems in reading. On connecting to PC, after pressing Connect button device screen stayed lit, and after maybe 30-180 seconds it restarts by itself, never showing up in device manager/Computer. After pressing connect again it usualy restarts again, and sometimes it turns off backlight of screen and I can transfer files to it. Tried updating firmware again, same 4.33.19759 version, and doing factory reset after that, no change, still same problem. USB-C cable is brand new, tried another one, tried different ports and different computers. Last edited by astmario; 08-23-2022 at 08:45 AM.