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Old 08-21-2022, 05:47 PM   #4
Byrdie
Walking Library
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Posts: 254
Karma: 3869938
Join Date: Sep 2012
Location: Canada
Device: Kobo Libra H20, Kindle Paperwhite 5, 16 gb version
I have the same problem. In my case I tried charging it but no matter how long it was plugged in (both wall outlet and computer) there was no change. Nothing at all to indicate it was charging or charged. Power LED blinked a few times but that was it. All the power button did was dim the screen to sleep; when I "wake" it the 3 dots go back and forth in the loading pattern but that's all. It won't shut off or restart even when attempting to factory reset and the paperclip trick to force a reboot also fails. Right before it started doing this I had been loading books on it but when I plugged it back in after the last half dozen epubs both Windows and Calibre reported problems recognizing it. The Kobo itself threw up a couple onscreen errors about the SD Card and the battery, then failed to restart. Screen just kept showing those three darned dots no matter what I did. Being disabled I can't dismantle the thing myself nor do I have anybody that can help out with that so I have no idea if the cables or any of its other innards are the problem. I ended up sticking it in a drawer and buying a Libra when they went on sale but I'd love to get it working again if at all possible.
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