I read the first post, but, I didn't look at the date. I think I confused it with another in the last few days about issues starting and I did not have an answer for that. I have no idea why @Fat Abe thought that posting a response nearly two years after the original was a good idea.
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Originally Posted by bluesteely
Hi all,
I got a used Kobo Glo a few months ago and it was working fine. I didn't use it for a few weeks and decided to pick it up yesterday to read it, but it was frozen on the powered off screen (see attached). There are also some white and grey straight lines running across the screen, though I think they were always there (I'm not certain about this though).
https://ibb.co/VvnTVbB |
That suggests the screen is no longer working. Lines like that are usually because of a cracked backplane and show up on the display side to a lesser or greater extent. Unfortunately, e-ink screens are fairly delicate. And they can get damaged in ways that take a while to be seen. Think of a crack spreading across the windscreen of a car. It starts small will get longer as the car is driven, heated and cooled and
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The backlight works as normal and will turn off when I switch the device off (almost as if the device is working, it's just the screen is not showing anything). I have tried charging it (the LED flashes when charging), running it out of battery and charging it again, doing a reset with the pinhole, doing a factory reset ... And nothing has changed. When I try turning it on, the LED flashes like: blue, green, blue, green, green, green, green. I also opened up the Kobo to take a look inside, though from my (admittedly limited) knowledge it doesn't look like anything is wrong there (see image attached).
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That does sound like the device is starting but unable to update the screen. The LED patter matches what my Glo when I just restarted it. And that again suggests the screen is damaged and not updating.
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https://ibb.co/gZkHzbZ
My computer does not seem to recognise it being plugged in, though this has always been an issue and I may not have tried enough different USB cables.
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The PC does not see the device until you tell the device to connect. As you have done a factory reset, the device should be booting to the setup. You can try to find the buttons on the screen to get you to the point where it will connect to the PC. I have attached two photos I took of the my Glo during setup that should serve guide for finding the buttons. If you are successful, you would at least see the device from the PC.
If the screen is broken, it is probably time for a new ereader. The screen was always the most expensive part. When the Glo was first around, they could be more than 50% of the price of the device. An upgrade to any of the currently available ereaders will be a good upgrade.