|
A lot of people have had problems with their Kindles not being recognized by computer ports, and various solutions have worked for different people.
1. First thing is try all the ports... you've done that, good.
2. Second thing is to reset your Kindle... you can do this from the settings screen, menu, Reset (not the factory defaults one). Unplug your Kindle first, then plug it back in after the Kindle is done rebooting (it will take a few minutes) and see if your computer sees it then.
3. If that doesn't work, you can try changing the drive letters on your computer, but you're not really computer literate so there's no easy way to guide you through that. So skip that idea.
4. Try turning your computer off, plug the Kindle 2 in while the computer is still off, then turn the computer on. It's possible it will now be able to talk your Kindle after it boots all the way up.
5. Finally, you can try buying a powered USB hub, and plug that into your PC, and plug the Kindle into the hub.
6. You can also try returning your Kindle for a replacement, but if the problem is your PC then a replacement Kindle won't be any different.
|