[Kusuri]

Stuff like this, is the reason why i always DE-DRM my books i buy and backup them savely somewhere. it can happen anytime that you lose access to your account or the digital media you bought, so backup'ing them is the best way i found to prevent such a scenario.

but i really would pay attention to such emails who claim "you need to verify information by clicking this link in the email". i got recently a ton of mails by scammers who tried to gain my account details by telling me my payment details are wrong and similiar things. there are even indian scammers who call you. they will tell you you have a new order on your account (iphone or something like that), and if you did that yourself. they then want access to your computer to basically trojan horse it so they have access to it (they can see your screen, webcam, copy paste informations, have direct access to your files etc).. so they then will steal money from your online banking and often even steal data from you for other accounts. sometimes, they even try to dox you if you catch them and upload illegal porn on your harddrive and then tell you they contant the fbi and similiar stuff. and then call with spoofed telephonenumbers to act like the fbi and want money... you really have to pay attention to not fall for such traps.

@vxf
sometimes it helps to contact a amazon support team from another country.. as weird it may sound. i often had issues where the germany support team wouldn't help me.. so i contacted the english one and they helped without any issue. my feeling is that the support teams of some countries amazon operates in are just worse than others.