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Old 08-04-2022, 11:21 PM   #1
rxmom03
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Posts: 222
Karma: 539264
Join Date: Mar 2010
Location: DFW, TX
Device: Kobo Clara 2E, Kobo Libra Colour, iPhone, iPad
Kobo not showing on Calibre

I have a Kobo Aura One, Calibre 5.44 running on a Windows 11 64bit computer. I will say I think i have the newest version of Kobo, but I don't know another way to check without looking at my Koko (which I can't do). I had a few new books to put on, so converted them in Calibre, plugged in my Kobo and hit the button to connect to the computer when it popped up. Well, this was about 15 minutes ago and it has still not showed up on my Calibre screen. The Device tab is not showing, nor the two columns on the left that will show which books are on my Kobo and which ones are on my computer.

I am stumped and don't know what to do. On my Kobo it says it is connected and don't forget to eject my eReader before unplugging. But there is nowhere on Calibre to eject it because it is not showing. So, what's a girl to do?

Oh, I just got an error message. Does this mean that I can disconnect my Kobo? Thanks for your help!

Spoiler:
calibre, version 5.44.0
ERROR: Error: Error communicating with device

Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 9] Bad file descriptor

Traceback (most recent call last):
File "calibre\devices\usbms\driver.py", line 159, in get_device_information
File "calibre\devices\usbms\driver.py", line 133, in _update_driveinfo_file
File "calibre\__init__.py", line 570, in fsync
OSError: [Errno 9] Bad file descriptor

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "calibre\gui2\device.py", line 87, in run
File "calibre\gui2\device.py", line 508, in _get_device_information
File "calibre\devices\kobo\driver.py", line 1560, in get_device_information
File "calibre\devices\usbms\driver.py", line 170, in get_device_information
File "calibre\devices\usbms\driver.py", line 149, in raise_os_error
OSError: Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 9] Bad file descriptor
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