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Sorry to resurrect this old thread, but I'm trying to back up my annotations from my Sony PRS-350 and the Sony Reader Library and Desktop Reader software stopped communicating with my Mac in about 2015 (I've been using Calibre since).
I installed those old programs on my Windows XP machine, and they detect the reader, but when I try to sync I get an error:
"Reader Library has encountered a problem and needs to close. We are sorry for the inconvenience"
When I examine the crash report it seems to be graphics related.
I just want to back up all the extensive highlights from my library. Calibre has an add-on called "Annotations" but it has an error when communicating with my Sony Reader..
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