Quote:
Originally Posted by TheJohnNewton
I haven't read all posts here but wouldn't the simple thing be to simply forget about shopping at Amazon? If they don't want you as a customer anymore so be it.
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Certainly seems reasonable. One of the problems, though, is if they ban you and don't reinstate your account, you lose access to downloadable content like Unbox videos, music, and Kindle books. They also refused to refund the unused portions of Prime memberships and even gift cards. Plus, if you have a Kindle the main source for books is Amazon. You can get books at other places but it involves using tools that Amazon has tried to suppress. When the OP was asking their customer service about the Kindle situation they instructed him that he could get books other places. The only way to do that without using these tools or other DRM removal tools, which are possibly illegal, is to only read DRM-free books. That's fine if all you want to read are public domain classics and stuff from Baen's and a handful of other houses, but the majority of books out there for purchase, especially current ones, have DRM. Personally, I have no ethical problem with using these tools especially in this circumstance, but it's a bit disingenuous of Amazon to say officially that you can just go buy books somewhere else and your Kindle will be just as useful to you.