View Single Post
Old 07-28-2022, 10:34 AM   #1
mazinho
Junior Member
mazinho began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Jul 2022
Device: Kindle
E-mail to Kindle fails

Sending ebooks in MOBI format from Calibre to my Kindle fails. Can anyone spot anything in the error log to guide me towards a solution? Which part of the error log would you need (it is long) to spot the issue?

Update: Amazon sent me an e-mail with the following text. It surprises me as I am sending MOBI format. Maybe it helps:

Dear Customer,

Your message to masked@kindle.com, sent at 12:53 PM on Thu, Jul 28, 2022 GMT did not include any attached documents or image files.

The Kindle Personal Document Service can convert and deliver the following types of documents:
Microsoft Word (.doc, .docx)
Rich Text Format (.rtf)
HTML (.htm, .html)
Text (.txt) documents
Archived documents (zip , x-zip) and compressed archived documents
Mobi book

Images that are of type JPEGs (.jpg), GIFs (.gif), Bitmaps (.bmp), and PNG images (.png).
Adobe PDF (.pdf) documents are delivered without conversion to Kindle DX, Second Generation and Latest Generation Kindles.

Conversion of Adobe PDF (.pdf) to Kindle format is done on experimental basis.

If the document(s) that failed belonged to one of the above document types, please ensure the document is not password protected or encrypted. Note that the Latest Generation Kindles support password protected PDFs.
mazinho is offline   Reply With Quote